[MM-56795] Improve help options in the Help menu (#3216)

* [MM-56795] Improve help options in the Help menu

* Fix i18n

* Remove extra separator

src/common/config/buildConfig.ts

@@ -4,6 +4,8 @@
 
 import type {BuildConfig} from 'types/config';
 
+import {DEFAULT_ACADEMY_LINK, DEFAULT_HELP_LINK} from '../../common/constants';
+
 // For detailed guides, please refer to https://docs.mattermost.com/deployment/desktop-app-deployment.html
 
 /**
@@ -27,7 +29,8 @@ const buildConfig: BuildConfig = {
       url: 'https://example.com'
     }
   */],
-    helpLink: 'https://docs.mattermost.com/messaging/managing-desktop-app-servers.html',
+    helpLink: DEFAULT_HELP_LINK,
+    academyLink: DEFAULT_ACADEMY_LINK,
     enableServerManagement: true,
     enableAutoUpdater: true,
     managedResources: ['trusted'],

src/common/config/index.ts

@@ -216,6 +216,9 @@ export class Config extends EventEmitter {
     get helpLink() {
         return this.combinedData?.helpLink;
     }
+    get academyLink() {
+        return this.combinedData?.academyLink;
+    }
     get minimizeToTray() {
         return this.combinedData?.minimizeToTray;
     }

src/common/constants.ts

@@ -1,16 +1,13 @@
 // Copyright (c) 2016-present Mattermost, Inc. All Rights Reserved.
 // See LICENSE.txt for license information.
 
-import type {DownloadItemTypeEnum} from 'main/downloadsManager';
-
-import type {DownloadedItem} from 'types/downloads';
+import type {DownloadedItem, DownloadItemTypeEnum} from 'types/downloads';
 
 /**
  * This string includes special characters so that it's not confused with
  * a file that may have the same filename (eg APP_UPDATE)
  */
 export const APP_UPDATE_KEY = '#:(APP_UPDATE):#';
-
 export const UPDATE_DOWNLOAD_ITEM: Omit<DownloadedItem, 'filename' | 'state'> = {
     type: 'update' as DownloadItemTypeEnum,
     progress: 0,
@@ -46,3 +43,8 @@ export const IS_ONLINE_ENDPOINT = 'https://community.mattermost.com/api/v4/syste
 export const COOKIE_NAME_USER_ID = 'MMUSERID';
 export const COOKIE_NAME_CSRF = 'MMCSRF';
 export const COOKIE_NAME_AUTH_TOKEN = 'MMAUTHTOKEN';
+
+export const DEFAULT_HELP_LINK = 'https://docs.mattermost.com/guides/collaborate.html';
+export const DEFAULT_ACADEMY_LINK = 'https://academy.mattermost.com/';
+export const DEFAULT_TE_REPORT_PROBLEM_LINK = 'https://mattermost.com/pl/report-a-bug';
+export const DEFAULT_EE_REPORT_PROBLEM_LINK = 'https://support.mattermost.com/hc/en-us/requests/new';

src/main/downloadsManager.ts

@@ -36,18 +36,13 @@ import {doubleSecToMs, getPercentage, isStringWithLength, readFilenameFromConten
 import ViewManager from 'main/views/viewManager';
 import MainWindow from 'main/windows/mainWindow';
 
-import type {DownloadedItem, DownloadItemDoneEventState, DownloadedItems, DownloadItemState, DownloadItemUpdatedEventState} from 'types/downloads';
+import {type DownloadedItem, type DownloadItemDoneEventState, type DownloadedItems, type DownloadItemState, type DownloadItemUpdatedEventState, DownloadItemTypeEnum} from 'types/downloads';
 
 import appVersionManager from './AppVersionManager';
 import {downloadsJson} from './constants';
 
 const log = new Logger('DownloadsManager');
 
-export enum DownloadItemTypeEnum {
-    FILE = 'file',
-    UPDATE = 'update',
-}
-
 export class DownloadsManager extends JsonFileManager<DownloadedItems> {
     autoCloseTimeout: NodeJS.Timeout | null;
     open: boolean;

src/main/menus/app.test.js

@@ -68,6 +68,7 @@ jest.mock('common/servers/serverManager', () => ({
     hasServers: jest.fn(),
     getOrderedServers: jest.fn(),
     getOrderedTabsForServer: jest.fn(),
+    getRemoteInfo: jest.fn(),
 }));
 jest.mock('app/serverViewState', () => ({
     switchServer: jest.fn(),
@@ -302,6 +303,7 @@ describe('main/menus/app', () => {
             }
             return id;
         });
+        ServerManager.hasServers.mockReturnValue(true);
         ServerViewState.getCurrentServer.mockImplementation(() => ({id: servers[0].id}));
 
         const modifiedViews = [...Array(15).keys()].map((key) => ({

src/main/menus/app.ts

@@ -10,6 +10,7 @@ import log from 'electron-log';
 import ServerViewState from 'app/serverViewState';
 import {OPEN_SERVERS_DROPDOWN, SHOW_NEW_SERVER_MODAL} from 'common/communication';
 import type {Config} from 'common/config';
+import {DEFAULT_EE_REPORT_PROBLEM_LINK, DEFAULT_TE_REPORT_PROBLEM_LINK} from 'common/constants';
 import ServerManager from 'common/servers/serverManager';
 import {t} from 'common/utils/util';
 import {getViewDisplayName} from 'common/views/View';
@@ -312,6 +313,7 @@ export function createTemplate(config: Config, updateManager: UpdateManager) {
     });
 
     const servers = ServerManager.getOrderedServers();
+    const currentServer = ServerManager.hasServers() ? ServerViewState.getCurrentServer() : undefined;
     const windowMenu = {
         id: 'window',
         label: localizeMessage('main.menus.app.window', '&Window'),
@@ -347,7 +349,7 @@ export function createTemplate(config: Config, updateManager: UpdateManager) {
                     ServerViewState.switchServer(server.id);
                 },
             });
-            if (ServerViewState.getCurrentServer().id === server.id) {
+            if (currentServer?.id === server.id) {
                 ServerManager.getOrderedTabsForServer(server.id).slice(0, 9).forEach((view, i) => {
                     items.push({
                         label: `    ${localizeMessage(`common.views.${view.type}`, getViewDisplayName(view.type as ViewType))}`,
@@ -380,6 +382,8 @@ export function createTemplate(config: Config, updateManager: UpdateManager) {
         ],
     };
     template.push(windowMenu);
+
+    const currentRemoteInfo = currentServer ? ServerManager.getRemoteInfo(currentServer.id) : undefined;
     const submenu = [];
     if (updateManager && config.canUpgrade) {
         if (updateManager.versionDownloaded) {
@@ -404,17 +408,29 @@ export function createTemplate(config: Config, updateManager: UpdateManager) {
                 },
             });
         }
-    }
-    if (config.helpLink) {
-        submenu.push({
-            label: localizeMessage('main.menus.app.help.learnMore', 'Learn More...'),
-            click() {
-                shell.openExternal(config.helpLink!);
-            },
-        });
         submenu.push(separatorItem);
     }
 
+    const helpLink = currentRemoteInfo?.helpLink ?? config.helpLink;
+    if (helpLink) {
+        submenu.push({
+            label: localizeMessage('main.menus.app.help.userGuide', 'User guide'),
+            click() {
+                shell.openExternal(helpLink);
+            },
+        });
+    }
+    const academyLink = config.academyLink;
+    if (academyLink) {
+        submenu.push({
+            label: localizeMessage('main.menus.app.help.academy', 'Mattermost Academy'),
+            click() {
+                shell.openExternal(academyLink);
+            },
+        });
+    }
+    submenu.push(separatorItem);
+
     submenu.push({
         id: 'Show logs',
         label: localizeMessage('main.menus.app.help.ShowLogs', 'Show logs'),
@@ -430,6 +446,27 @@ export function createTemplate(config: Config, updateManager: UpdateManager) {
             Diagnostics.run();
         },
     });
+
+    let reportProblemLink = currentRemoteInfo?.reportProblemLink;
+    if (!reportProblemLink) {
+        switch (currentRemoteInfo?.licenseSku) {
+        case 'enterprise':
+        case 'professional':
+            reportProblemLink = DEFAULT_EE_REPORT_PROBLEM_LINK;
+            break;
+        default:
+            reportProblemLink = DEFAULT_TE_REPORT_PROBLEM_LINK;
+            break;
+        }
+    }
+    if (reportProblemLink) {
+        submenu.push({
+            label: localizeMessage('main.menus.app.help.reportProblem', 'Report a problem'),
+            click() {
+                shell.openExternal(reportProblemLink!);
+            },
+        });
+    }
     submenu.push(separatorItem);
 
     const version = localizeMessage('main.menus.app.help.versionString', 'Version {version}{commit}', {

src/main/server/serverInfo.ts

@@ -32,6 +32,10 @@ export class ServerInfo {
             this.onGetPlugins,
             parseURL(`${this.server.url}/api/v4/plugins/webapp`),
         );
+        await this.getRemoteInfo<{SkuShortName: string}>(
+            this.onGetLicense,
+            parseURL(`${this.server.url}/api/v4/license/client?format=old`),
+        );
 
         return this.remoteInfo;
     };
@@ -66,10 +70,17 @@ export class ServerInfo {
         this.remoteInfo.siteURL = data.SiteURL;
         this.remoteInfo.siteName = data.SiteName;
         this.remoteInfo.hasFocalboard = this.remoteInfo.hasFocalboard || data.BuildBoards === 'true';
+        this.remoteInfo.helpLink = data.HelpLink;
+        this.remoteInfo.reportProblemLink = data.ReportAProblemLink;
+    };
+
+    private onGetLicense = (data: {SkuShortName: string}) => {
+        this.remoteInfo.licenseSku = data.SkuShortName;
     };
 
     private onGetPlugins = (data: Array<{id: string; version: string}>) => {
         this.remoteInfo.hasFocalboard = this.remoteInfo.hasFocalboard || data.some((plugin) => plugin.id === 'focalboard');
         this.remoteInfo.hasPlaybooks = data.some((plugin) => plugin.id === 'playbooks');
+        this.remoteInfo.hasUserSurvey = data.some((plugin) => plugin.id === 'com.mattermost.nps');
     };
 }

src/types/config.ts

@@ -106,6 +106,7 @@ export type AnyConfig = ConfigV3 | ConfigV2 | ConfigV1 | ConfigV0;
 export type BuildConfig = {
     defaultServers?: Server[];
     helpLink: string;
+    academyLink: string;
     enableServerManagement: boolean;
     enableAutoUpdater: boolean;
     managedResources: string[];

src/types/downloads.ts

@@ -1,7 +1,10 @@
 // Copyright (c) 2016-present Mattermost, Inc. All Rights Reserved.
 // See LICENSE.txt for license information.
 
-import type {DownloadItemTypeEnum} from 'main/downloadsManager';
+export enum DownloadItemTypeEnum {
+    FILE = 'file',
+    UPDATE = 'update',
+}
 
 export type DownloadItemUpdatedEventState = 'interrupted' | 'progressing';
 export type DownloadItemDoneEventState = 'completed' | 'cancelled' | 'interrupted';

src/types/server.ts

@@ -5,8 +5,12 @@ export type RemoteInfo = {
     serverVersion?: string;
     siteName?: string;
     siteURL?: string;
+    licenseSku?: string;
+    helpLink?: string;
+    reportProblemLink?: string;
     hasFocalboard?: boolean;
     hasPlaybooks?: boolean;
+    hasUserSurvey?: boolean;
 };
 
 export type ClientConfig = {
@@ -14,6 +18,8 @@ export type ClientConfig = {
     SiteURL: string;
     SiteName: string;
     BuildBoards: string;
+    HelpLink: string;
+    ReportAProblemLink: string;
 }
 
 export type URLValidationResult = {